Welcome to Alayn.store! We strive to make your shopping experience smooth and secure. This Payment Policy outlines the accepted payment methods, billing procedures, and general guidelines for making purchases on our website.
1. Accepted Payment Methods
At Alayn.store, we currently accept the following payment methods for all purchases:
1.1 PayPal
- Secure Payments: PayPal provides a secure platform for making payments. You can use your PayPal account to pay directly from your balance or link your bank account or credit card.
- Guest Checkout: You do not need a PayPal account to make a payment. PayPal also allows for guest checkouts where you can pay using your credit or debit card without creating a PayPal account.
1.2 Payoneer
- Convenient Transactions: Payoneer is another secure option for payments, especially if you prefer to use your Payoneer account balance or associated financial accounts.
- Global Support: While we only ship domestically, Payoneer is a trusted global payment method, providing ease of transaction for those who use it.
2. Payment Process
2.1 Order Confirmation
- Order Review: After selecting your products, you will be directed to the checkout page where you can review your order and enter any discount codes.
- Payment Details: At checkout, select your preferred payment method (PayPal or Payoneer) and follow the instructions to complete your payment.
- Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.
2.2 Payment Security
- Data Protection: All payment information entered on our website is encrypted and securely processed. We do not store any payment details on our servers.
- Fraud Prevention: To protect against fraud, all payments are subject to verification and validation by PayPal and Payoneer. If any suspicious activity is detected, your order may be placed on hold pending further review.
3. Billing
3.1 Billing Information
- Accuracy: It is your responsibility to ensure that all billing information provided is accurate and up-to-date. Incorrect billing information may lead to delays in order processing.
- Order Cancellation: If there are any discrepancies or issues with your billing information, we reserve the right to cancel your order. In such cases, we will notify you via email.
3.2 Sales Tax
- Applicable Taxes: Sales tax will be applied to orders based on the shipping address, in compliance with local tax regulations. The total amount, including any applicable taxes, will be displayed at checkout.
4. Payment Issues
4.1 Payment Declines
- Insufficient Funds: If your payment is declined due to insufficient funds, please check with your bank or payment provider. You may need to use a different payment method to complete your purchase.
- Verification Issues: If your payment is declined due to verification issues, please ensure that all information provided matches your payment method details.
4.2 Order Holds
- Payment Review: In some cases, your order may be placed on hold if there are any concerns about the payment. We will contact you to verify the details before processing your order.
5. Refunds and Returns
For details on how refunds are processed, please refer to our Refund and Returns Policy. Refunds will be issued to the original payment method used during the purchase.
6. Currency
6.1 U.S. Dollars Only
All transactions on Alayn.store are conducted in U.S. Dollars (USD). If you are using a payment method linked to a non-USD account, please note that conversion fees may apply as per your bank’s or payment provider’s policies.
7. Contact Us
If you have any questions or concerns regarding payments, please feel free to reach out to us:
- Email: [email protected]
- Phone: +1 672 – 724 – 1236
- Address: 25 Raymond Rd, Colchester, VT 05446, US
- Hours of Operation: 8 AM – 6 PM (Monday to Friday, Closed Saturday and Sunday)